The New Hanover County Amateur Radio Emergency Services (ARES) is a volunteer radio communications service available to federal, state, and local governments, as well as non-profit organizations. ARES can provide many types of communications including voice, Morse code, radio teletype, TV, and connections to the internet. During a disaster, ARES volunteers can be deployed to assist with communications needs.

Did you know? Amateur radio can be used to send emails when the internet is out of service.

Using a system called Winlink 2000, a computer can be connected to amateur radio which can provide an email server for the local network. This allows important messages about emergency situations to be sent to organizations and people outside of the disaster area where internet is available. For more information about ARES, visit New Hanover County Amateur Radio Emergency Services.

Become a member of a Community Emergency Response Team (CERT) and help make a difference when an emergency situation arises.

CERT is an entirely civilian, volunteer-based group of residents and local businesses with skills to become self-reliant and assist others during disasters. CERT members receive disaster response training by professional firefighters, EMS personnel, and other emergency responders, and learn about disaster preparedness for local hazards. Local CERT training is conducted by New Hanover County’s Emergency Management Department in partnership with Cape Fear Community College.

Learn more and view a training schedule on the New Hanover County CERT webpage.

REMO consists of citizens from working professionals to retirees who are in good physical and emotional health. REMO volunteers assist New Hanover County Emergency Management with search and rescue, emergency medical care, communications, and logistics during emergency situations. For more information about becoming a REMO volunteer, please call (910) 798-6907 or email zwhicker@nhcgov.com.

Emergency Management: 230 Government Center Drive, Suite 115 • Wilmington, NC 28403 • Phone 910-798-6900 • Fax 910-798-6904
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